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Updating policies and procedures

No major policy should be put into effect without analysis and approval by the Board (Code of Governance for the Australian Community Sector Principle 19 from

It is important to be clear who the audience of the policies and procedures are.

They benefit the organisation by providing: Other policies and procedures are likely to be required by legislating, regulatory, contracting and funding bodies.

Additional internal practices may also be identified as requiring policies and procedures.

There are written, agreed upon and well known procedures for management of residents’ affairs, such as admission and discharge, management of residents’ finances, arrangements for outings and visitors, complaints and appeals procedures Procedures are the mechanisms for applying policies.

They outline the ‘how to’ instructions for implementing an area of policy.

References: Gowing L., Cooke R., Biven A., Watts D.

(2002) Towards Better Practice in Therapeutic Communities.

The Board has the ultimate responsibility and therefore control of the organisation.

Sydney: Australasian Therapeutic Communities Association. Information other than the information on the ATCEEs and obtained from the TC sector has been collated from a variety of websites on policy and procedure development and review, significantly from the Code of Governance for the Australian Community Sector, 2008 on and the UK Developing Governance Group on

New Zealand specific sites draw on international codes and suggest literature that can be purchased.

Print this Page This module component “Reviewing Policies and Procedures” is linked to the Australasian AOD TC Standards, specifically: Indicator 5.6: Staff and resident members are trained in and have an understanding of relevant policies, procedures and review processes to ensure maximum compliance and relevance Policies and procedures are only as effective as they are able to be applied, and therefore known and understood by all relevant personnel, and regularly reviewed and/or updated.

TCs cannot, of course, always control the capacity of residents to understand relevant policies and processes.


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