By asking us to confirm your booking you are liable to be regarded as having had the opportunity to do so and to have actually done so before the contract between us comes into existence. Booking procedure TO will create a tailor made holiday to suit your personal needs.A binding contract comes into existence between us when: (a) we receive a deposit of 20% of the quote price, or (b) when we receive full payment of the holiday when the booking is made less than 12 weeks before your departure date.Every change is subject to a fee of £50 per person per occasion that a change is made.We cannot make alterations to your itinerary within 12 weeks of departure and any such request will be treated as a cancellation of the original booking and will be subject to the cancellation charges set out in paragraph 5. Cancellation by TO We reserve the right in any circumstances to cancel your holiday for any reason at any time before full payment has been received.A delay in acceptance of the quote may result in a variation of the holiday price.Where the proposed departure date is within 12 weeks of the quote being given we require full payment at the time of your written acceptance of the quote. Medical conditions and disabilities If you or any member of your party have any medical problem or disability which may affect your holiday, please tell us before you confirm your booking so that we can advise as to the suitability of the chosen arrangements.
At any time before a full payment of your holiday has been made TO reserves the right to levy a surcharge where costs have changed since the date of issue of the itinerary.
If full payment is not received 12 weeks prior to the departure date, we reserve the right to cancel your holiday and apply the cancellation charges set out in paragraph 5.
Cancellation will be without penalty to us and we will have no further liability to you.
Contact us immediately if any information appears to be incorrect as it may not be possible to make changes later.
We regret we cannot accept any liability if we are not notified of any inaccuracy in any documentation within 14 days of our sending it out.