Match’s dedicated Customer Care team works hard to ensure that unwanted accounts are removed from the site.
Our moderation team manually check photos and personal ads across the site and a built-in screening system helps identify suspicious accounts, remove them and prevent re-registration.
Use messenger for all initial contact and never disclose personal contact information without feeling completely comfortable to.
Requests for money or financial assistance are not acceptable.
A romance scam involves any individual with false romantic intentions toward a victim in order to gain their trust and affection for the purpose of obtaining the victim’s money or access to their bank accounts or credit cards.
In some cases the suspect will even attempt to get the victim to commit fraud on their behalf, as a money mule (accepting, then transferring money or goods) often unknowingly.
To make your dating experience as safe as possible, we’ve laid down simple and easy-to-follow advice on how to spot people who might not be as trustworthy as you think.
The sort of photos they use as well as the language of the personal ad can help you decide whether the member is genuinely looking for a partner or not.No matter how earnest or tempting the offer, never send money or financial information to anyone claiming to have a business idea you can cash in on.These stories are cleverly formulated to make the scammer rich.You should never send money to anyone you meet online; just as you would never give money to someone you recently met in a pub or cafe.For more information and advice on staying safe online, read our safety article. Most romance scams begin via social media sites or online dating sites.At Match we want to ensure that you have a safe, friendly experience on the site.I’ve been asked to support a charity from a member I don’t know very well, is this a scam?Unfortunately, scammers will often use noble causes such as charities to get you to transfer money.Trust your instincts and ask yourself “is this person looking for a relationship, and are they interested in the person I am? The way they communicate and the sort of photos and information they use on their profile should help decipher if their interest is genuine.Relationships and trust naturally happen over time, beware of anyone rushed declarations of affection.