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This should have been no problem but I spoke with 8 customer service reps that were unable to provide me of a printout of my activity.

The last person advised me to go to a corporate store and they could give me the printout.

Hours later nothing changed so I contacted a rep by their chat line. Just like the previous operator, France Marie is an imbecile who made up excuses because she has no technical knowledge.

She told me my hotspot was used the previous day, which is a lie because my phone was out of service pending my online payment which didn’t post due to the fourth of July holiday.

You can have the phone and the number and the bill I paid for the month because I had to go to ATNT and buy the same phone and get a new number and I have spent a few hundred dollars for the exact same thing as I had just purchased from you few months ago.

I have been a long time customer and I have been working with the public as a Real estate property manager and I have never treated or been treated as badly as I have been last week. Did I mention that the person who works there was incredibly rude. For the last seven years and I was going to go back the next day and buy a new phone? Reply My identity was stolen and my T-Mobile phone number was illegally ported to Metro PCS.

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At a time when most cell phone companies were charging high fees for data usage and international texting, Metro PCS was offering a flat a month fee with unlimited texting and data, along with a monthly plan which allowed for unlimited international texting, as well as calls to landline phones. This was followed by the launch of an LTE network in 2010.

Metro PCS was the 6th largest wireless network in the US with 9.5 million subscribers.

Although the company is a Delaware corporation, the Metro PCS corporate office is located in Richardson, Texas.

I’ll tell you what Metro PC, since France Marie #500175 has determined that I don’t need all of what I paid for, you’ll never get another cent from me.

As rude and unprofessional as some of your workers are you’d think you were the only service providers available.

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