The first thing you need to do is go to the Terminal Server and run the \BRO\This will install the needed files in the c:\program files\ common files\powerbroker directory.Compare to the target line located in your Power Broker Icon on your desktop by right clicking, choosing properties, and clicking the shortcut tab.
Click on 'Save Document and return to Power Broker'. If it works, re-install AVG again and disable all the settings, and restart. If it works, gradually add component after component back again, testing EDI each time.Either create a folder on your C:\ drive and add this to your path, or direct the file to the \BRO folder on your server since it should have full permissions.Example: Z:\BRO\JAN1509This usually happens in Terminal Server where permissions are an issue.You would then move to a workstation, connect through terminal server, and test launching Power Broker.The next step would be to ensure that the \BRO folders permissions have FULL permissions for everyone.These documents are usually created when a word document is having issues saving/retrieving from the server.Open the good document directly from clicking on the name, and it will give you the 'options' 'remove data header sources' error, and then I close it. If the system will not allow you to delete these two files because they are being used someone else, this means that the files are locked on your server. If so, exit all Power Broker users, and go to Tables, User Security Codes, create a new users matching the same security settings as the existing user, go to Utilities, Change User Security Codes and run this from the numeric code to the alpha code.\Common Files\Microsoft Shared\VFP and delete vfp8and then install \BRO\again2) Delete \BRO\and \BRO\file and try logging in again.3) Shut down workstation, and log back on, and test again 4) Disconnect mapped drive, and reconnect mapped drive This error occurs when a user i.d. Open Windows Explorer, browse to your \BRO folder and create a folder that matches the User Code. Should you find files in this folder that have the extension, you may delete them and their cousin files.Open Windows Explorer, browsed to \bro\word97 folder.If you find a ~$name of the abbreviated name, delete this document. Although attempts are made to make the information in these bulletins accurate and understandable, they are only a guide.Any time you are making changes to Power Broker or to Windows, there is a chance of things going wrong.